General Manager in Oklahoma City, Oklahoma

General Manager
 
It?s a powerful feeling, to belong. It?s inspiring people to do more than they thought they could. It?s leading the way by rolling up your sleeves to accomplish a common goal. It?s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.
 
The Courtyard Oklahoma City Northwest, located at xxxx NW Expressway
 
Oklahoma City, OK, xxxx8 is currently hiring a General Manager.
 
Responsibilities include:
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including: managing general property performance, as well as food and beverage operations, managing and sustaining sales and marketing strategy, managing profitability, managing revenue generation, managing and conducting human resources activities, and delivering a return on investment to both Marriott International and ownership. Leads the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.
 
CANDIDATE PROFILE
Education and Experience
? 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
? 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
JOB SPECIFIC TASKS
Managing Property Operations
? Ensures service programs are in place and executed against (e.g., Refreshing Business, Service Snapshots, Service So Memorable, etc.).
? Provides timely, real-time feedback to management and hourly associates on service and operational standards; including feedback on even the smallest of service and operational details.
? Manages the flow of labor between departments to support effective management of Labor Budget and achievement of profitability goals.
? Creates and support clear lines of responsibility for management team, including coverage and oversight throughout the day.
? Prepares for QA audits (i.e., daily and pre-visit activities).
? Review sand follows-up on property GSS scores and comments.
? Acts as a project manager for the execution of capital improvements (e.g., renovations, reinventions, refreshes, signage, etc.).
? Walks the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards.
? Manages the implementation of major brand standards (e.g., HSIA, the Market, TPS A.M. Eats).
 
Managing Food and Beverage Operations
? Monitors Food and Beverage forecasting and par levels to reduce waste and maximize Food and Beverage profit margins.
? Provides timely, real-time feedback to management and hourly associates on service and operational standards; including feedback on even the smallest of service and operational details.
 
To submit your application for this job, please go: 
https://marriott.taleo.net/careersection/2/jobsearch.ftl?lang=en
 
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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
 
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